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Below is the steps followed upon receiving a payment from a customer in Business Central:

  1. Go to Cash Management

  2. Click on Cash Receipt Journal

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  3. Click on General

  4. Select Payment from the Document Type, Document No. is populated automatically

  5. Select Customer from the Account Type

  6. Select the Customer’s No. from the Account No.

  7. Click the Applied Entries

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    Click on the Invoice you are receiving payment from.

  9. Click on the Set Applies-to ID

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  10. Click OK

  11. Click on Post

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