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Since the Basic method will become deprecated in the near future, we recommend using the OAuth 2.0 bearer token method for day-to-day operations in the production environment. This method is more secure, a slightly more complicated to setup, but its the token validity is automatically renewed on a regular basis without you having to think about it.
Tempo, on the other hand, only supports the OAuth 2.0 bearer token method.
Based on the options above, we came up with two main ways you can authenticate yourself, User Consent Authentication, which corresponds to the OAuth 2.0 authentication method in both Jira and Tempo. If you decide to use this method, please leave both toggle buttons from the screenshot above turned on.
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Both authentication options are described in detail in the sections below. For the sake of this documentation, the available authentication methods are described in pairs, but you can combine them according to your needs. Just make sure that all required credentials are filled in when switching from one method to another. When switching from Token Insertion Authentication to User Consent Authentication, also make sure to use both Authorize Tempo and Authorize Jira functions. |
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In case you install our solution, set it to OAuth 2.0 authentication and then leave it unused for several months, it may happen that the API tokens will not be automatically renewed after such a long delay, which means that you will not be able to download new worklogs. In such a situation, simply use our Authorize Tempo and Authorize Jira actions, which are available in both the Assisted Setup Wizard and the Tempo Integration Settings. |
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Thanks to the Element Inspection tool you can select a UI element in one part of the screen and see the corresponding HTML code in the developer tools pane. Next, look for the value of the customfield property, which is corresponds to a five-digit number.
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As this is not the only customfield property present in the code, make sure that your Element Inspection tool is focused on the correct area of the screen. If you can't find the Inspect action, you may need to check how the developer console is named in your browser, as it can vary. However, this feature is available in all major browsers. |
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