In Business Central, the term "service item" refers to equipment or items that require service. When you create a service order, you specify the items that need service. In the order, you can link a service item to an item in inventory or a service item group.
When you receive an item that needs service, you can register it as a service item. There are several ways to do so. For example, you can create a service item on the Service Items page, or as part of another process, such as when working with a service order.
To create a service item
Choose the search icon, enter Service Items, and then choose the related link.
2. Click on New on the Service Item Page.
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3. Fill in the fields as necessary. Hover over a field to read a short description.
