Below is the steps followed upon receiving a payment from a customer in Business Central:
Go to Cash Management or please use search field
Click on Cash Receipt Journal
Click on General
Select Payment from the Document Type, Document No. is populated automatically
Select Customer from the Account Type
Select the Customer’s No. from the Account No.
Click the Applied Entries
Click on the Invoice you are receiving payment from.
Click on the Set Applies-to ID
Click OK
Click on Post
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