Transition to NCE model in CSP program

From Pay-as-you-go to subscription:

consistent predictable revenue

reliable continual service to customer even if they don’t use it

Current model = LEGACY model

Available from 10.1.2022
All customers will have different dates when their program ends, the prices of licenses will be based on dollar exchange rate (the prices can change based on current exchange rate)
Increase of prices:

June 2022 is the last month to renew into legacy or last month to change current monthly subscription into an annual subscription.

Recommended months for purchase of licenses are JANUARY and FEBRUARY.

Billing period is a day of the beginning of calendar month.

Transition to lower version is not possible.

There are 3 types of commitments available:

ANNUAL COMMITMENT

MONTHLY COMMITMENT

MULTIANNUAL COMMITMENT

fix all services before price increase in number of 1 in portal Stream ONE Marketplace
increase the number of licenses at a fixed price during termination of original subscription
customer then gets an unified anniversary

option to allow end users to purchase and manage cloud services

individual setting of prices for particular customers

In order to find new NCE products, type a keyword "commerce" in a search box.
Select New Commerce Experience and select category (small business, enterprise, trial).
Select product type (base subscription, add-on subscription = addition to base subscription).
Search product name and platform shows you the available ones. Don't forget to look at commitment terms (annual/monthly) or billing frequence (annual/monthly)!
Cancellation period is 72 hours.

A compatible base subscription is required for an add-on to function properly.

CANCELLATION

there is 72 hours protection period during which we can cancel purchased services (no refunds after that)
subscription immediately enters ‘Disabled’ status: users can’t access services but admins can access data for 90 days
it cannot be reversed
cancellation fee = the remaining amount for the entire subscription period

PAUSE (in 1Click)

partner continues to be billed
subscription enters ‘Disabled’ status: users can’t access services and files & admins can access data until the end of subscription term
it can be made ‘Active’ again
it’s only the option to put pressure on the end users but will have no effect on the payments partners have to take!

If customer goes bankrupt, the partner is obliged to pay for the rest of the period even if the user won’t use the license!

AUTO-RENEW (in 1Click)

ON: subscription renews at the end of the term and 72-hour cancellation period restarts
OFF: subscription doesn’t renew at the end of the term and subscription enters ‘Disabled’ status

validate customer contracts
license control process
every customer will have to convert to NCE so plan conversion of all legacy CSP subscriptions per 1 customer into new commerce CSP on the same day = same anniversary dates per all subscriptions will make it easier to manage renewals